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Diehl Metering
Diehl Metering maintains high customer satisfaction despite market challenges
Every two years, Diehl Metering takes the pulse of its customer relations by asking customers for their feedback on a wide range of topics. The 2022 survey results are in – and they show we have maintained very high levels of overall customer satisfaction. The detailed breakdown offers us insights into what we are doing well – and where we need to improve. …
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Diehl Metering
Jean-Claude Luttringer appointed new COO and Division Board member
As part of an organizational evolution to be more customer-focused, Diehl Metering has named Jean-Claude Luttringer as its new Chief Operations Officer (COO) and Division Board member. An experienced leader and manager, he will oversee the development of technical solutions and adapted services to answer customers’ evolving needs. …
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Diehl Metering
Making the unknown in district heating more visible and predictable
Diehl Metering’s IZAR@SMART ENERGY – Energy Forecast Management Application (EFM) brings intuitive monitoring and forecasting to district heating networks. For utilities, the benefits include reduced operating expenses, optimized time management and greater sustainability. …
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Diehl Metering
Promoting Greenhouse Gas reduction at European Sustainable Development Week
As part of European Sustainable Development Week (ESDW), Diehl Metering organized a number of employee events at its different sites. The theme of this year’s edition, held September 18 to October 8, 2022, was climate action (Sustainable Development Goal #13), and we focused our activities on raising awareness of greenhouse gases and our efforts to reduce them. …
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Diehl Metering
Strengthening quality through audits and IMS
Quality has always been one of the foundations of Diehl Metering, and we work hard to continue upholding the highest standards in our services and solutions around the world. This includes updating and improving our Integrated Management System (IMS) and certifying different areas through onsite audits. …
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Diehl Metering
New claims process to deliver faster resolutions and better customer service
As part of our commitment to continually improve the customer experience, we have reviewed and updated the way we handle customer claims in certain countries. …
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Diehl Metering
A multi-pronged approach drives automatic meter reading in Chartres
Through a trio of smart metering systems, Diehl Metering has enabled the Greater Chartres area in northern France to automate meters readings in all its urban and rural communities. The upgrade has helped improve the billing process while increasing satisfaction among end users. …
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Diehl Metering
Bouncing back stronger: How to create a resilient business in the face of adversity
With no sign of the components and raw material shortage returning to pre-COVID normality anytime soon, it’s never been more important for companies to build resiliency. Christof Bosbach, Member of the Executive Board at Diehl Group, outlines what this means in practice. …
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Diehl Metering
Sharing and showcasing at Wetex & Dubai Solar Show 2022
As the leading global #Water, #Energy, #Technology and Environment Exhibition, WETEX is a forum for companies like ours to share and show innovative products and services that help conserve natural resources, including water. The 2022 edition was no exception. …
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Diehl Metering
5k+ LinkedIn followers and counting
We are excited to share the news that Diehl Metering recently reached 5,000+ followers on our LinkedIn company page. …