Customer Success Engineer (f/m/d)

It‘s my job to develop smart software solutions to save global resources.
Dino Tsoumakis, Head of Software Development, provides latest big-data technology and data analytics to locations all over the world at Diehl Metering in Germany.
At Diehl: The future is in your hands!
More than 16,000 employees are currently shaping the engineering of the future in our five Corporate Divisions Metall, Controls, Defence, Aviation and Metering. Diehl Metering concentrates the expertise of powerful players in the metering industry. Our intelligent solutions for energy data management help our partners all over the world to use natural resources and energy efficiently and sensibly. Apply at Diehl and join hands with fascinating technologies and a unique corporate tradition of stability and trust.
For our site Diehl Metering in Nuremberg, Ansbach or St-Louis we are looking for a:
Customer Success Engineer (f/m/d)
Your contribution to our success:
- You lead post-sales activities in a project setup with customers.
- You support pre-sales and sales activities in collaboration with Sales Department.
- You will be supporting the rollout process of applications for new clients.
- You train users in using Diehl Metering software products.
- You will be maintaining the documentation of customer projects.
- You are in close collaboration with the development team in case of customer problems.
We would like from you:
- You have a university degree in information technology, engineering or a comparable field.
- You have experience in working with tools like Jira, Confluence and preferable monitoring tools.
- You have experience in collaborating with interdisciplinary teams (preferred).
- You have passion for delivering the best possible experience for your customers and you analyze and solve problems in a self-driven way.
- You have very good communication skills in English. German and French skills are a plus.
- You have willingness to travel as a part of your role.
Benefit from the room to develop your own ideas and solutions, of which both you and we are proud. Interested? Develop the leading technology of tomorrow, together with us. Apply now!
Diehl Metering GmbH
Maria Zischler
Industriestraße 13, 91522 Ansbach
+49 981 1806 528