Lena Yoshihara-Lisch Lena Yoshihara-Lisch

At Diehl, we combine tradition with innovation to provide sustainable solutions for our customers.

Customer service desk manager with German

These are your tasks:

  • processing of customer enquiries of technical problems as 1st Line Telephone Customer Service in polish and german language
  • registering and analyzing problems with software and hardware and trying to solve them, cooperation with second-level support through the JIRA system.
  • support for the Sales Department and customers in the field of technical advice and solving software problems, in particular: installation, configuration, service and training for customers on software and components of the Diehl Metering remote reading system on the Polish / German market
  • Interface adaptation for data transfer to customer-specific accounting software
  • based on simple java scripts or Rest Interface

Who we are looking for:

  • you have a university degree or are in the process of studying (preferably IT majors)
  • you work with or are interested in IT, telecommunications, electronics, software, technical innovations, IoT
  • you are fluent in Polish, English and German - a necessary condition
  • you are ready for business trips and field work
  • self-discipline, responsibility and communicativeness are your strengths
  • Work location: Bażanowice
  • Job Level:
    • Professional
  • Working mode: Hybrid working
  • Working time: Full time
  • Employment contract: permanent
  • Division: Diehl Metering
  • Start: 01.04.2024
You are welcome to apply via online form. Please note the privacy policy. The administrator of the candidates' personal data is DIEHL Metering Sp. z o. o. with headquarters in Bażanowice (43-440) at ul. Cieszyńska 1A. Collect personal data for the purpose of recruitment. Candidates have the right to access the security of recall, repair, repair, repair, repair, update, security or protection of remedial measures The full text of the information clause and more information about us can be found at: https://www.diehl.com/metering/pl/centrum-obsługi-klienta/klauzula-informacyjna-rodo/

These are your potential benefits

  • Family-owned company
  • Homeoffice
  • Food allowance
  • Company health management
  • Employee events

Achieve what matters, with Diehl.

Siegel Universum
Diehl Metering sp.z.o.o.
Dorota Knapik
Bażanowice
Cieszyńska 1a
43-440 Goleszów