FUTUREPROOF SUSTAINABLE SOLUTIONS
The Fixed Network solution with SHARKY 775 heat meters grants exact readings. Moreover, customers are informed about their consumption patterns and can adjust them as needed.
ROBUST & RELIABLE
Capable of withstanding highchlorine and high-sulphur geothermal water, the SHARKY heat meters are still performing to the highest standards over 12 years after installation.
Thanks to richer data and regular monitoring, Selfossveitur can monitor temperature flows in specific zones and detect outliers more easily.
THE CHALLENGE: COLLECT DATA REGULARLY AND AUTOMATICALLY
For the town of Selfoss and the surrounding area with the villages of Eyrarbakki and Stokkseyri, the district heating supplier Selfossveitur wanted to implement smart ultrasonic heat meters. The existing non-communicating heat meters were read out manually only once a year. Due to incorrect readings and the lack of accurate data, the utility had to estimate billing based on the consumption of the previous year. As a consequence, customers could not monitor their consumption during the year in order to adjust consumption patterns if needed. The lag in collecting and assembling data also made it impossible for Selfossveitur to conduct advanced analyses like detection of leakages or pressure drops in the distribution network.
Geothermal hot water with its very high chlorine and sulphur level is very demanding for heat meters. From a metrology perspective, the heat meters must perform reliably and their measuring accuracy should not decrease over the years. That was the problem with the mechanical meters used so far and resulted in incorrect consumption values, incorrect bills and customer complaints.
THE SOLUTION: A MULTI-PRONGED APPROACH TO AUTOMATE READINGS ACROSS THE REGION
For Selfoss and vicinity a comprehensive fixed network solution for the fully automated reading of 4,150 SHARKY 775 ultrasonic heat meters will be implemented. A Drive-by solution serves as backup.
The integrated radio module makes the meters ready for work immediately after installation. Permanently installed receivers with receiving antennas regularly collect real time data recorded by the SHARKY 775 meters, including flow rate, forward and return temperatures, energy consumption and alarm alerts. The reading interval of the radio meters is hourly. The radio receiver (IZAR RDC – radio data concentrator) is the significant part of our IZAR radio fixed network solution. Optimized, cost-effective positioning of receiving antennas at strategic locations, e.g., the chimney of a taller building, ensures reliable data transmission. And thanks to our sophisticated fixed network planning tool we could present the detailed network coverage and the exact number of required antenna locations in advance.
All heat meters automatically deliver their meter data to the dedicated FTP server. From there, the data are imported into the Meter Data Management Software IZAR@NET 2 installed at Selfossveitur. The software provides a central monitoring of the distribution network and interfaces with the company’s billing system, allowing it to automatically bill consumption on predefined dates. Using IZAR@NET 2, Selfossveitur has access to all heat meter data, including flow and return temperature for more detailed analyses.
THE BENEFITS: RELIABLE DATA FOR REGULAR BILLING AND INCREASED CONSUMER SATISFACTION
With the smart SHARKY 775 heat meters, Selfossveitur customers will be billed based on their real hot water consumption rather than estimates. Since the meter readings are automatically transferred from IZAR@NET 2 to Selfossveitur’s billing system, the billing process is faster, more effective and not prone to errors.
The fixed network solution (AMI) reads out the heat meters fully automatic on an hourly basis. Customers can view their consumption online and compare it to average values of similar households. They can immediately identify whether their consumption is above average, adjust their consumption behavior accordingly and take action against a high bill at an early stage.
The high-resolution data can also be used to monitor the geothermal district heating network. In addition, Selfossveitur can also observe leakages and pressure drops in the distribution network. The IZAR@NET 2 meter data management software gives the utility an overview of the complete district heating network and displays meter alarms immediately at any time. Smart meters provide valuable information for Selfossveitur especially concerning temperature in certain areas as well as total consumption for different districts of the town. And they provide many opportunities of detecting faults in the district heating system since outliers, i.e., a house that gets unusally cold or warm water, can be easily spotted.
In the flat Icelandic landscape, our radio performance convinces with outstanding ranges. Only a few receiving antennas are needed for perfect coverage. In addition, our fixed network planning was very good and showed the utility the network coverage in detail in advance.
The meters bring considerable operational optimization for Selfossveitur, as manual reading is a thing of the past. And the economic potential is enormous, too: Thanks to their extended service life – the capability to withstand high-chlorine and highsulphur geothermal water – the SHARKY 775 heat meters will perform to the highest standards over 12 years after installation.