You are not just a cog in the machine here. What one does actually has an impact. And you can feel that.
Sales Administrator
These are your tasks:
- Manage customer orders end to end, including order analysis, SAP order entry, pricing compliance, configuration accuracy, and processing RMAs and credits, while coordinating with SCM and Production to monitor deliveries and inventory.
- Deliver high-quality customer service across the US and Canadian regions by managing the order book, responding to inquiries via phone and email, and providing information on lead times, pricing, and product specifications.
- Act as a key customer interface, maintaining open-order summaries, communicating regularly on order status and production, and participating in weekly and monthly customer review meetings.
- Maintain and manage systems and master data, including customer setup (bill-to/ship-to), material number creation, and opportunity management in SAP and Salesforce.
- Support reporting and planning activities, contributing to rolling sales forecasts, S&OP processes, and weekly/monthly reports, while assisting with main phone line coverage as needed.
Who we are looking for:
- Strong attention to detail, excellent organizational skills, and the ability to manage a fast-paced workload with effective time management and prioritization.
- Customer-focused mindset with a strong commitment to service quality, adaptability, and responsiveness to changing needs.
- Solid analytical thinking and problem-solving skills, with the ability to exercise sound judgment.
- High level of technological aptitude and comfort working with business systems and digital tools.
- Proficiency in SAP, Salesforce, and the Microsoft Office Suite, particularly Excel and PowerPoint.
- Work location: Lisle, IL
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Job Level:
- Professional
- Working mode: On-site
- Working time: Full time
- Employment contract: permanent
- Division: Diehl Metering
- Start: as soon as possible
These are your potential benefits
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Professional and personal development
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Onboarding program
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Family-owned company
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Company pension
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Extra vacation days
Achieve what matters, with Diehl.
Diehl Metering LLC
Katharina Schließer
2200 Western Court, Suite 110
Lisle, IL 60532
+33 6 19 08 30 53
Katharina Schließer
2200 Western Court, Suite 110
Lisle, IL 60532
+33 6 19 08 30 53