Combating Non-Revenue Water in U.S. with today’s technology

Every gallon of water can be a missed opportunity to improve efficiency, strengthen infrastructure, and recover revenue.

Combating Non-Revenue Water in U.S. with today’s technology Combating Non-Revenue Water in U.S. with today’s technology
Diehl Metering

A critical challenge for U.S. water utilities

Today, non-revenue water (NRW) costs U.S. water utilities an estimated $6.4 billions each year. It’s driven by aging infrastructure, hidden leaks, metering inaccuracies, billing errors, and water theft. Simultaneously, utilities face increasing financial pressure to modernize their systems while improving operation performance.

Transform water data into actionable insights

Now more than ever water utilities need accurate measurement. Having complete visibility across their distribution networks identifies inefficiencies, prioritizes maintenance, and creates informed operational decisions.

Digital water solutions combine advanced metering infrastructure (AMI), ultrasonic water meters, and powerful analytics to help utilities better understand system performance and optimize water management.

With access to reliable, high-quality data, utilities can:

  • Detect leaks and abnormal consumption patterns earlier
  • Improve billing accuracy
  • Reduce apparent and real water losses
  • Build a scalable foundation for long-term infrastructure modernization

Why are utilities choosing HYDRUS 2.0 ultrasonic water meters?

As utilities modernize their infrastructure, accurate measurement has become the foundation of smarter water management.

That's why more utilities are transitioning to HYDRUS 2.0 Residential and HYDRUS 2.0 BULK ultrasonic water meters to improve operational performance and support long-term digital transformation.

Our HYDRUS 2.0 portfolio helps utilities:

  • Improve measurement accuracy across residential and bulk applications
  • Detect low-flow events that may indicate hidden leaks or water loss
  • Reduce maintenance through durable, wear-free ultrasonic technology
  • Strengthen billing confidence with reliable consumption data
  • Support digital water initiatives with smart-ready metering solutions

From customer service connections to large transmission lines, water utilities gain the dependable data needed to reduce non-revenue water and optimize network performance.

Frequently asked questions

What is non-revenue water (NRW)?

Non-revenue water is water that is produced but never generates revenue due to leaks, meter reading inaccuracies, and unauthorized consumption, or billing errors?

Why are ultrasonic water meters more accurate?

Ultrasonic smart water meters measure flow using sound waves rather than mechanical components, maintaining high accuracy over their service life while detecting very low flow rates that traditional meters may miss.

What is the difference between AMR and AMI?

Automated Meter Reading (AMR) collects meter data for billing, while Advanced Metering Infrastructure (AMI) enables two-way communication, near real-time monitoring, analytics, and proactive utility management.

Where can I learn more about combating non-revenue water?

Explore the leadership paper featuring Brett Kaffenberger, Vice President of Sales, “Bridging the Gap: Combating Non-Revenue Water with Today’s Technology,” to understand more practical strategies.

How can get I get in contact with the team?

Contact us to discuss your water utility’s challenges and discover how our ultrasonic smart water meters can support your modernization goals.