Customer Support AOG


Aircraft on the ground – the shorter, the better

At a total of three locations around the world, professional contact partners ensure that all AOG support service issues are dealt with 24 hours a day, 7 days a week.  Orders are processed proficiently with the help of standardized processes. Initial contact should be made using the AOG phone number. All necessary details such as the aircraft registration number, aircraft location, order number, order type classification into loaned and purchased devices, the device number and description, as well as the recipient address and shipping instructions are entered centrally by the agent.


Diehl Aerospace
Diehl Aircabin
Diehl Comfort Modules
Diehl Aerospace

OEMServices Paris

Orly Sud No. 306
F-94544 Orly Aerogare Cedex
France

Phone: +33 1 72022323
Fax: +33 1 49754574
SITA: ORYSGCR

AOG@oemservices.aero

OEMServices Singapore

OEMServices Singapore

SAVE-GIE C/O
Thales Aerospace Asia Pte Ltd.
21 Changi North Rise
Singapore 498788

Phone: +65 6542 2055
Fax: +65 6542 3055

Diehl Aerospace, Inc.

Diehl Aerospace, Inc.

American Support Center
12001 Highway 280
Sterrett, Alabama 35147, U.S.A.

Phone: +1 205 6787101
Fax: +1 205 6787119

support@diehlaerospace.com

 

 


Diehl Aerospace Asia Pacific

c/o SATAIR Pte. Ltd.
27 Loyang Way
Singapore 508728

Phone: +65 6543 0977
Fax: +65 6543 0737
AOG: +65 6543 0977
SITA: SINSA7X



Diehl Aircabin
Toulouse

For Europe, Middle East, Africa

Diehl Aircabin GmbH, Toulouse
ZAC de Saint-Martin du Touch
6, Impasse Alice Guy
31300 Toulouse
Frankreich

Tel: +33(0)561710067
Fax: +33 (0) 5 61 30 00 98
support-dac-toulouse@diehl.com

AOG Services: +49 7392 703 2424
support.spares-dac@diehl.com

 

 

For Americas

Diehl Aircabin
c/o Diehl Aerospace, Inc.
12001 Highway 280
Sterret, AL 35147, U.S.A.

Phone: +1 205 678 7101
Fax: +1 205 678 7119

support@diehlaerospace.com

For Asia Pacific

Diehl Aircabin
c/o Satair Pte Ltd.
12 Seletar Aerospace Link
Singapore 797553

Phone: +65 6543 0977
Fax: +65 6580 5633
AOG (Outside business hours): +65 6543 0977


Diehl Comfort Modules
Toulouse

For Europe, Middle East, Africa

Diehl Comfort Modules
ZAC de Saint-Martin du Touch
6, Impasse Alice Guy
31300 Toulouse
France

Tel: +33 561710067
Fax: +33 561 300098

Technical Support AOG-Hotline: +49 160 90670597
Spares Support AOG-Hotline: +49 40 74314 400
support.dcm-das-toulouse@diehl.com

spares@diehl-comfort-modules.com

 

 

For Americas

Diehl Comfort Modules
c/o Diehl Aerospace, Inc.
12001 Highway 280
Sterrett, AL 35147, U.S.A.

Phone: +1 205 678 7101
Fax: +1 205 678 7119

support@diehlaerospace.com

For Asia Pacific

Diehl Comfort Modules
c/o Satair Pte Ltd.
12 Seletar Aerospace Link
Singapore 797553

Phone: +65 6543 0977
Fax: +65 6580 5633
AOG (Outside business hours): +65 6543 0977